Contact Us

TSG provides IT support for the students, faculty and staff in the College of Engineering and Computer Science (CoECS).

The goal of this site is to provide helpful and useful information to assist members of the college in utilizing its technology services.  If you have any comments or suggestions, please let us know.

For technical support please submit your request via email to our tracking system at help@eng.fau.edu or via our web ticket submission site.

Submitting your support request to our system will ensure that your request is documented and addressed efficiently and professionally. Support requests are prioritized to guarantee the most efficient use of our resources to address your needs. If you have any questions, comments or suggestions, please feel free to let us know!

We are located in two offices on the FAU Boca Raton campus:

Engineering Building 36 (EG 36) : Room 273

Engineering East Building 96 (EE 96) : Room 307

Finally, please note that while we do our utmost to help with any IT related issues, we are unable to help with any IT problems on your personal laptops or home systems. We can only provide IT support for computing equipment and software that is owned and operated by FAU.