VMware (Remote Desktop Access)

Introduction

VMware allows remote desktop login from personal laptop and home computers.   VMware was chosen to support the Green Initiative that the College of Engineering and Computer Science has undertaken with the addition of the new Platinum Level LEED Certification Green Building.

Implementing what is known as Virtual Desktop Infrastructure (VDI) Engineering is now providing your same desktop as if you were in our labs.

Windows:

NOTE: View client does not work with Microsoft Surface Windows RT

Downloading the VMWare View Software

  • Download the VMWare Horizon View Client from: https://www.vmware.com/go/viewclients
    • If you are using Windows 64-bit, please download: View Client for  64-Bit Windows
    • If you are using Windows 32-bit, please download: View Client for 32-Bit Windows
  • Most new windows systems use 64-bit
  • Do NOT choose the VMware Horizon View Client for Windows with Local Mode Option

Installing the VMWare View Software

  • Install the VMware View Client software (just like any other software installs) and accepting the defaults.
  • When it asks for the server name please enter: portal.eng.fau.edu

*You will be required to reboot your computer

Running the VMWare View Software

  • Username: FAUNetID (without the @fau.edu)
  • Password: Your FAU Password (same one as myfau, blackboard, etc)
  • Domain: FAU
  • Once you have logged in you will get a list of desktops available to you, unless told otherwise, please use:
    • All Engineering Students 

MAC:

Downloading the VMWare View Software

Installing the VMWare View Software

  • Launch the DMG file that was downloaded in prior step
  • Drag the VMWare Horizon Client icon to the Applications Folder icon to install

Running the VMWare View Software

  • Launch the VMware View Client from the Applications folder
  • Click the Add server icon
  • In the Hostname dialog enter: portal.eng.fau.edu
  • Click Continue
  • Once you have logged in you will get a list of desktops available to you, unless told otherwise, please use:
    • All Engineering Students 

Web Browser:

  • Using either Firefox or Chrome, visit https://portal.eng.fau.edu and click on the right icon that looks like a computer Monitor.
  • Login with your FAU Credentials
    • Username: FAUNetID (without the @fau.edu)
    • Password: Your FAU Password (same one as myfau, blackboard, etc)
    • Domain: FAU

iPAD:

Downloading the VMWare View Software

Running the VMWare View Software

  • Launch the app and click the  “Add view connection server”
  • Connect to the server: portal.eng.fau.edu

Android:

Downloading the VMWare View Software

Running the VMWare View Software

  • Launch VMware View from Applications
  • Click on the “Add View Connection Server”  and enter portal.eng.fau.edu

Linux

  • Open “System Settings”
  • Click on “Software & Updates”
  • Go to the “other software” tab
  • Put a check mark next to “Canonical Partners” and “Canonical Partners (Source Code)”
  • Click “Close” and click “reload”
  • Close “System Settings”
  • Open a terminal (CTRL-ALT-t) and type “sudo -s”
  • type “apt-get update”
  • type “apt-cache search vmware”. This should display all vmware packages available for installation. One should be “vmware-view-client”
  • type “apt-get install vmware-view-client”. When the system askes “do you want to continue” hit enter.
  • type “exit” twice to close the terminal window (1st to close out of sudo and the 2nd time to close the window)
  • Open VMware view client
  • The View Connection Server for FAU Engineering is “portal.eng.fau.edu”
  • click connect to connect to our cloud.
  • When entering your FAU username and password, make sure to change the domain from IRM to FAU

Printing from VMware View:

PC Users:

  • If you are at home, then any printer that you have will be listed and you will see your local printer when selecting the application’s print menu.

MAC Users:

  • Printing from the MAC is not yet possible , this is a known issue with VMWARE and will be addressed in a future release of the MAC client.  Sorry for the headache this may cause.

Copying files from you FAU drives (such as Z:) to your local computer

  • To do this you can not directly use vmware.  You will need to open a web page outside of the view agent and log into genie.  TSG is working to provide a more streamlined way to do this in the future. (please see genie section for more help this)

If you need help:

  • Please email the Technical Services Group (TSG)  at help@eng.fau.edu so that we can assist you with any issues that you may have with this process.

See Also